Under a bulk agreement the property pays for service to every unit and charges residents a technology fee. The deal works when the fee covers the cost; it quietly loses money when it doesn't, or when phone lines and other services share the same account.
The check
- Get the agreement: per-unit price, escalator, term, door fees or revenue share, and exit terms.
- From the invoices, separate internet from other services on the same account (phone, alarm lines).
- Compare monthly cost with resident technology-fee income for the same months.
What to ask
- Whether every occupied unit is being charged the fee.
- When the escalator applies and whether the price can be renegotiated at renewal.