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Catch missing utility statements and move to e-billing

A missing statement hides a late fee, a missed billing cycle or a stopped account. List every account's expected statements and chase the gaps.

For: AP teams and property managers

Utility accounts don't announce themselves. A new stormwater fee, a separate sewer account, or a bill that stopped arriving all look the same in AP: nothing.

The check

  • Make one list of every utility account per property: provider, account number, service, billing cycle.
  • For each account, list the statements you hold for the last 12 months. Gaps are missing statements.
  • Check for services you expect but have no account for (sewer is often on the water bill; stormwater is sometimes separate).

Fixes

  • Ask each utility for e-billing to one address your team controls.
  • Request copies of missing statements; most utilities will email them.
How Conduit helps

Conduit gives every property a bill-intake address, expects each account's next statement, and lists missing statements and missing services per property.

Run every account for 30 days free

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